Field Service Representative
Seeking a Field Service Representative for a manufacturing plant based in Starkville, MS. This position is remote with 75% of travel expected. $30-$35/hr.
Responsibilities
Responsibilities
- Provide onsite and phone support for the company's products.
- Complete all administrative paperwork in a timely manner (expense reports, timesheets, and service reports)
- Provide feedback to Engineer and Production for issues found in the field.
- Provide training for junior personnel.
- Assists in training customers on new equipment.
- Complete required test documentation including test reports, failed test reports and Non-Conformance Reports (NCR).
- Use material handling equipment such as fork-lift and cranes to move parts and components from one work or storage area to another as required.
- Input labor details into EPICOR System (LTS) for cost tracking purposes.
- Lead commissioning, inspections, troubleshoot and repair of equipment at customer location.
- Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers and coworkers and including the ability to communicate effectively and remain calm and courteous under pressure.
- Responsible for planning, scheduling, conducting, and coordinating the technical and management aspects of projects.
- Assemble and test electrical hydraulic assemblies according to specifications.
- Repair, rework, and calibrate hydraulic and pneumatic assemblies and systems to meet operational specifications and tolerances.
- Five years’ experience in a shop environment preferred.
- High School Diploma or General Education Degree (GED) and/or at least two years of experience with mechanical and electrical systems preferred.