Subject Matter Expert

Job Details

Employment Type
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Subject Matter Expert Responsibilities:

  • Applying subject expertise in evaluating business operations and processes.
  • Identifying areas where technical solutions would improve business performance.
  • Consulting across business operations, providing mentorship, and contributing specialized knowledge.
  • Recommending technical solutions and determining software development requirements.
  • Providing subject expertise and guidance to IT developers during the software development life cycle.
  • Overseeing the development, testing, and implementation of technical solutions.
  • Determining whether technical solutions meet defined requirements.
  • Verifying technical reference information, including user guides, training manuals, and system requirements.
  • Ensuring accurate representation of expertise prior to the distribution of technical solutions to end-users.
  • Documenting processes and disseminating information to all relevant stakeholders.

Subject Matter Expert Requirements:

  • Master of Business Administration (MBA), Six Sigma Black Belt professional certification, or similar.
  • Demonstrable credentials as a leading Subject Matter Expert.
  • 10-15 years of experience working in the relevant area of expertise.
  • Advanced knowledge of business operations and project management.
  • Competency in electronic business management systems, like and ProWorkflow.
  • Advanced ability to recommend and implement technical solutions for cross-functional projects.
  • Knowledge of systems and software engineering to optimally integrate subject expertise in software solution designs.
  • Exceptional leadership and mentorship abilities to introduce and implement technical solutions.
  • Excellent recordkeeping, as well as written and verbal communication skills.

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